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Dear Derek,

Following my successful purchase at your auction last Saturday I felt compelled to write and thank both you and your staff concerned for the excellent way in which the matter was handled, both from initial enquiry to completion.

I cannot praise enough, your staff for their customer relations. All I spoke to, I believe including yourself, were without fail totally honest in your dealings with me, considerate, helpful and above all, nothing was too much trouble. Especially these days, this is greatly appreciated.

The vehicle arrived safely and is better than I expected - an absolute gem. This in no small part due to the help and advice, including Sarah who admirably dealt with a financial hiccup, your customer relations cannot be beaten in any aspect.

Sincerely 

Dick Jones 27-10-2016
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